Floor-Lead AGM: Elevate Bar Service & Team

Row34; Burlington (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

Row 34, an award-winning oyster bar with locations in Boston and Burlington, is seeking an Assistant General Manager for our Burlington location. This hands-on leadership role focuses on service operations, coaching the team on the floor, and partnering with the GM to maintain high standards from open to close.

You will own server operations, oversee interviews, hiring, and training, and drive exemplary guest experiences in a fast-paced setting.

Qualifications

• 3+ years of management experience in a high-volume, full-service restaurant.
• Strong understanding of bar operations, inventory management, and cost controls.
• Proven ability to lead teams in a fast-paced, service-driven environment.
• Clear communicator with a calm, solutions-focused approach.

Responsibilities

• Lead from the floor in a high-volume, fast-paced environment.
• Set and uphold the standard for warm, knowledgeable, and efficient service.
• Coach, develop, and support FOH managers and hourly team members.
• Partner with the GM on daily operations, staffing, and overall performance.
• Ensure consistency in beverage quality, execution, and guest experience at the bar.
• Help drive a positive, team-first culture across FOH and BOH.
• Maintain a clean, safe, and fully compliant restaurant environment.
• Step in wherever needed to keep service running smoothly.

Job description

Row 34, an award-winning oyster bar with locations in Boston and Burlington, is seeking an Assistant General Manager for our Burlington location. This hands-on leadership role focuses on service operations, coaching the team on the floor, and partnering with the GM to maintain high standards from open to close.

You will own server operations, oversee interviews, hiring, and training, and drive exemplary guest experiences in a fast-paced setting.