Assistant General Manager - Burlington

Row 34; Burlington, Northern (MA, KY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Dining discounts

Free Parking

Growth opportunities

Job summary

Row 34 is seeking an experienced Assistant General Manager for our Burlington location. The AGM will lead daily operations, coach the team, and own server operations to ensure exceptional guest experiences from open to close.

You’ll be on the floor during service, setting the tone and maintaining service standards while collaborating with the GM on staffing and performance. A strong focus on hospitality and team leadership is essential.

Qualifications

• 3+ years of management experience in a high-volume, full-service restaurant.
• Strong understanding of bar operations, inventory management, and cost controls.
• Proven ability to lead teams in a fast-paced, service-driven environment.

Responsibilities

• Lead from the floor in a high-volume, fast-paced environment.
• Set and uphold the standard for warm, knowledgeable, and efficient service.
• Coach, develop, and support FOH managers and hourly team members.
• Partner with the GM on daily operations, staffing, and overall performance.
• Ensure consistency in beverage quality, execution, and guest experience at the bar.
• Help drive a positive, team-first culture across FOH and BOH.
• Maintain a clean, safe, and fully compliant restaurant environment.

Skills

Leadership

Customer service

Operations

Staff development

Communication

Hospitality

POS systems

Inventory management

Scheduling software

Tools

POS systems

Inventory management

Scheduling software

Job description

Current job opportunities are posted here as they become available.

Row 34 is an award-winning, high-energy oyster bar with locations in Boston’s Seaport, Cambridge, Kenmore Square, Burlington, MA and Portsmouth, NH. Our Burlington location is located across the street from the Burlington Mall - right off of Route 3 and I-95.

We’re looking for an experienced Assistant General Manager to join our Burlington leadership team, with a strong focus on service operations.

About the Role

This is a hands-on leadership role built around presence, energy, and hospitality. As AGM, you’ll partner closely with the General Manager to lead daily operations, support and develop the team, and ensure an exceptional guest experience from open to close.

This role includes direct ownership of server operations. This includes the server schedule, interviewing, hiring and training the team, maintaining service standards.

You’ll be on the floor during service—coaching, troubleshooting, and setting the tone—while also supporting the behind-the-scenes work that keeps the restaurant running at a high level.

What You’ll Do

Lead from the floor in a high-volume, fast-paced environment

Set and uphold the standard for warm, knowledgeable, and efficient service

Coach, develop, and support FOH managers and hourly team members

Partner with the GM on daily operations, staffing, and overall performance

Ensure consistency in beverage quality, execution, and guest experience at the bar

Help drive a positive, team-first culture across FOH and BOH

Maintain a clean, safe, and fully compliant restaurant environment

Step in wherever needed to keep service running smoothly

What We’re Looking For

3+ years of management experience in a high-volume, full-service restaurant

Strong understanding of bar operations, inventory management, and cost controls

Proven ability to lead teams in a fast-paced, service-driven environment

A strong floor presence with a genuine passion for hospitality

Clear communicator with a calm, solutions-focused approach

What We Offer

Competitive salary ($75K-$85K) depending on experience

Health, dental, and vision insurance offered at 90 days

401(k) with company match

Dining discounts across Row 34 locations

Free Parking

Opportunities for growth within a growing restaurant group

About Us

At Row 34, we’re serious about oysters, beer, and hospitality—but we don’t take ourselves too seriously. We pride ourselves on creating a high-energy, welcoming environment where both guests and team members can thrive.

If you’re someone who leads from the floor, supports your team, and takes pride in running a tight, high-performing bar within a busy restaurant—we’d love to meet you.