Floating Universal Banker II

Home Bank; Jennings (LA); On-site; USD 18,000 - 28,000; Full time

Job summary

Home Bank in Jennings, LA seeks a Floating Universal Banker II to support branch operations and build lasting customer relationships. You will handle teller tasks, process deposits, and assist with vault duties as needed, delivering friendly, accurate service.

The role requires strong cash handling, problem-solving, and communication skills, with a focus on teamwork and mentoring new staff to uphold Home Bank's standards.

Qualifications

• High School diploma or equivalent required.
• 1 year of general cash handling, sales & customer service experience.
• 1 year of previous banking experience strongly encouraged.
• Strong analytical and problem-solving skills, including the ability to diagnose and resolve situations.
• Ability to work hours including Saturdays (based on market and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations.

Responsibilities

• promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions according to Home Bank policies.
• cash handling, including counting, verifying, packaging coins and currency, daily cash drawer balancing, ATM balancing and replenishment.
• assist with daily Vault duties as needed and may operate as vault custodian.
• process daily teller work ensuring debits and credits balance per policies.
• provide comprehensive, prompt, and efficient customer service in all transactions.
• engage in conversations with customers to build relationships and determine financial needs and make recommendations.
• contribute to banking center success by achieving branch and line of business referral goals.
• maintain knowledge of deposit and lending products and services and use systems to open deposit accounts, perform maintenance, and enroll customers in services.
• clear and effective verbal, written and interpersonal communication; follow instructions and speak clearly.
• be self-directed with ability to work independently or in a team with little supervision.
• mentor newly hired/promoted team members in support of Home Bank values.
• use good judgment, stay aware of potential fraud, and protect confidential information.
• maintain a neat workstation and ensure supplies are on hand and organized.
• perform other duties as required by leadership.

Skills

Customer service

Cash handling

Banking operations

Analytical thinking

Communication

Teamwork

Mentoring

Education

High School diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Universal Banker II

Retail Floaters - SWLA Active - Regular full-time Hourly Jennings, Jennings, LA, US

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank’s policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 1 years of general cash handling, sales & customer service experience
• 1 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or eradication a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market a and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT