Floating Universal Banker II

Home Bank; Sugar Land (TX); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

Home Bank is seeking a Floating Universal Banker II to handle teller duties, assist with account maintenance, and build strong customer relationships in River Oaks, Houston, TX. This role emphasizes accurate cash handling, cross-selling deposits and services, and contributing to branch goals.

The position requires excellent communication, teamwork, and the ability to work hours including Saturdays. Prior banking experience is encouraged, with duties spanning lobby, drive-thru, vault, and ATM

Qualifications

• High School diploma or equivalent.
• 1 year of general cash handling, sales, and customer service.
• 1 year of previous banking experience encouraged.
• Strong analytical and problem-solving skills.
• Ability to work Banking Center hours, including Saturdays.
• Strong knowledge of daily branch, vault, and ATM operations.

Responsabilités

• Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail customer transactions.
• Cash handling, including counting, verifying, and packaging currency, daily cash drawer balancing.
• Assist with vault duties and may operate as vault custodian.
• Process daily teller work ensuring debits and credits balance.
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy.
• Engage with customers to build relationships, determine financial needs and make recommendations.
• Contribute to banking center success by achieving branch and referral goals.
• Maintain knowledge of deposit and lending products and enroll customers in services.
• Maintain clear verbal, written and interpersonal communication skills.
• Be self-directed with ability to work independently or as part of a team with little supervision.
• Operate as a mentor for newly hired/promoted team members.
• Use good judgment and be discreet with confidential information.
• Maintain a neat workstation and organize supplies.
• Perform other duties as required by leadership.

Connaissances

Customer service

Cash handling

Sales experience

Problem solving

Communication skills

Teamwork

Formation

High School diploma

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Universal Banker II

Active - Regular full-time Hourly River Oaks, Houston, TX, US

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 1 years of general cash handling, sales & customer service experience
• 1 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market a and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT