Universal Banker II

Home Bank; Billeaud (LA); On-site; USD 28,000 - 40,000; Full time

Job summary

Home Bank in Broussard, LA seeks a Universal Banker II to perform routine branch operations and build long-term customer relationships, including teller duties and opening deposit accounts.

You will work with a team to deliver exceptional service, handle cash and vault tasks, and refer customers to banking products while maintaining security and accuracy.

Qualifications

• High School diploma or equivalent.
• 1 year of general cash handling, sales & customer service experience.
• 1 year of previous banking experience strongly encouraged.
• Strong analytical and problem-solving skills.
• Ability to work expected Banking Center hours of operation, including Saturday.
• Strong knowledge of daily branch, vault, and ATM operations.

Responsibilities

• Promptly and accurately handle lobby, drive-thru, night deposit, or bank-by-mail transactions according to policy.
• Cash handling including counting, verifying, and packaging coins and currency; daily cash drawer balancing; ATM balancing and replenishment.
• Assist with daily Vault duties and possibly act as vault custodian.
• Process daily teller work ensuring debits and credits balance per policies.
• Provide comprehensive, prompt, and efficient customer service in all transactions.
• Engage with customers to identify needs and make recommendations.
• Contribute to branch success by achieving referral goals by line of business.
• Maintain knowledge of deposit and lending products and services and use systems to open deposits and enroll customers.
• Maintain clear communication and work with minimal supervision; mentor new staff as needed.
• Exercise good judgment and discretion with confidential information; detect potential fraud.
• Keep a neat workstation and have supplies organized to present a professional environment.
• Perform other duties as assigned by leadership.

Skills

Cash handling

Customer service

Problem solving

Communication

Teamwork

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Universal Banker II

100 Albertsons Pkwy Active - Regular full-time Hourly 100 Albertsons Pkwy, Broussard, LA, US

2 days ago Requisition ID: 2756

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank’s policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 1 years of general cash handling, sales & customer service experience
• 1 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market a and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT