Floating Universal Banker II

99.9 Ktdy; Houston (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Home Bank in Houston, TX seeks a Floating Universal Banker II to perform routine branch operations and build long-term customer relationships by delivering complete, efficient service. You will assist with teller duties and opening deposit accounts while maintaining a high level of customer satisfaction.

The role requires cash handling expertise, accuracy, and the ability to work as part of a team or independently. River Oaks location offers full-time hours and opportunities to mentor new staff.

Qualifications

• High School diploma or equivalent.
• 1 year of general cash handling, sales & customer service experience.
• 1 year of previous banking experience encouraged.
• Strong analytical and problem-solving skills.
• Ability to work Banking Center hours including Saturday; some travel may be required.
• Knowledge of daily branch, vault, and ATM operations.

Responsibilities

• Handle lobby, drive-thru, night deposit, or bank-by-mail transactions accurately according to policy.
• Cash handling, including counting, verifying, packaging coins/currency, and daily balancing.
• Assist with Vault duties and operate as vault custodian as needed.
• Process daily teller work balancing debits/credits per procedures.
• Provide comprehensive, prompt customer service in all transactions.
• Engage customers to build relationships and determine financial needs.
• Support branch goals and referrals for lines of business.
• Maintain knowledge of deposit and lending products and enrollment in services.
• Communicate clearly with customers and staff; work independently or with little supervision.
• Mentor new/promoted team members and uphold Home Bank values.
• Maintain confidentiality and deter fraud; keep a neat workstation.
• Perform other duties as assigned by leadership.

Skills

Cash handling

Customer service

Banking operations

Communication

Problem solving

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Universal Banker II

Active - Regular full-time Hourly River Oaks, Houston, TX, US

7 days ago Requisition ID: 2748

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank's policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 1 years of general cash handling, sales & customer service experience
• 1 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market a and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT