Universal Banker II

Home Bank; Parks (LA); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

Home Bank in Parks, LA is seeking a Universal Banker II to perform routine branch operations and build long-term customer relationships through complete, efficient service. The role includes teller duties, opening deposits, and contributing to branch goals.

The ideal candidate has a high school diploma, 1 year of cash handling or sales and customer service, and ideally banking experience. You should be comfortable working retail banking hours, including Saturdays, and be able to handle

Qualifikationen

• High School diploma or equivalent.
• 1 year of general cash handling, sales & customer service experience.
• 1 year of banking experience encouraged.
• Strong analytical and problem-solving skills.
• Willingness to work branch hours, including Saturdays.
• Knowledge of vault, teller, and ATM operations.

Aufgaben

• Handle lobby, drive-thru, night deposit, or mail transactions accurately.
• Cash handling, balancing cash drawer, ATM duties.
• Assist vault duties and may operate as vault custodian.
• Process daily teller work and balance debits/credits.
• Provide prompt, efficient customer service in all transactions.
• Engage with customers to assess financial needs and make recommendations.
• Support branch goals by meeting referral targets.
• Maintain knowledge of deposit and lending products and enroll customers in services.
• Communicate clearly; follow instructions and maintain confidentiality.
• Work independently or as part of a team; mentor new staff.
• Maintain neat workstation and organized supplies.
• Perform other duties as assigned.

Kenntnisse

Customer service

Cash handling

Banking operations

Sales referrals

Ausbildung

High School Diploma

Jobbeschreibung

Parks Active - Regular part-time Hourly Parks, Parks, LA, US

2 days ago Requisition ID: 2755

PURPOSE OF THE JOB

This position is responsible for performing routine branch operations and building long-term customer relationships by providing complete, efficient customer service. Assists with account maintenance functions and works closely as a team to ensure the bank maintains a high level of customer satisfaction. The Universal Banker II position responsibilities include teller operations, opening deposit accounts.

MAIN DUTIES OF THE JOB

• Promptly and accurately handles lobby, drive-thru, night deposit, or bank-by-mail customer transactions, according to Home Bank’s policies and procedures
• Cash handling, including but not limited to, counting, verifying, and packaging of coins and currency, daily balancing of cash drawer, assisting with ATM balancing and replenishment
• Assists with daily Vault duties, as needed, and may operate as vault custodian
• Process daily teller work ensuring debits and credits balance in accordance with established policies and guidelines
• Provide comprehensive, prompt, and efficient customer service in all transactions per policy and procedure
• Engage in conversations with customers to build relationships, determine financial needs and make recommendations
• Contribute to banking center success by achieving assigned branch and line of business referral goals
• Maintains a working knowledge of deposit and lending products and services offered by the bank with the ability to utilize systems in place for opening deposit accounts, performing maintenance, and enrolling customers in various services
• Clear and effective verbal, written and interpersonal communication skills, with the ability to carry out instructions and speak clearly to customers and employees
• Be self-directed/motivated with the ability to work independently or as part of a team with little to no direct supervision
• Operate as a mentor for newly hired/promoted team members in support of our Home Bank values
• Use good judgment, remain aware of potential fraud, and be discreet with confidential information
• Maintain a neat workstation and ensure that needed supplies are on hand and organized to present a professional environment
• Perform other duties as required or assigned by leadership

WHAT YOU WILL NEED TO SUCCEED

• High School diploma or equivalent
• 1 years of general cash handling, sales & customer service experience
• 1 years of previous banking experience strongly encouraged
• Good analytical and problem-solving skills including ability to diagnose, resolve or elevate a critical situation
• Ability to work expected Banking Center hours of operation, including Saturday (based on Market a and location). Travel may be required.
• Strong knowledge of daily branch, vault, and ATM operations

HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER

GOOD CREDIT IS A MUST

CREDIT REPORT IS REQUIRED FOR EMPLOYMENT