Floating Teller & Member Services Specialist

Webster First Federal Credit Union; East Village (MA); On-site; USD 34,440 - 37,195; Full time

Job summary

Webster First Federal Credit Union is seeking a Member Service Specialist (Floater) for the Worcester region. The role involves delivering a well-rounded member experience, handling teller duties, and supporting branch operations across multiple locations.

You may work on the front line and assist with various account-related requests while adhering to credit union standards. The position is full-time, up to 37.5 hours per week, with potential overtime.

Qualifications

• Fluent in English; strong communication and interpersonal skills.
• Notary Public status may be required if requested.
• Experience in daily cash handling and customer service in a financial setting.

Responsibilities

• Assist members with account-related requests and services, such as opening accounts and deposits.
• Balance cash drawers and processing transactions accurately.
• Promote credit union products and services to meet branch goals.
• Maintain a professional appearance and respond to member inquiries promptly.

Skills

Customer service

Cash handling

Communication skills

Notary availability

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Webster First Federal Credit Union is seeking a Member Service Specialist (Floater) for the Worcester region. The role involves delivering a well-rounded member experience, handling teller duties, and supporting branch operations across multiple locations.

You may work on the front line and assist with various account-related requests while adhering to credit union standards. The position is full-time, up to 37.5 hours per week, with potential overtime.