Floating Shift Sales Lead — Wellness Memberships

Elements Massage; Dublin (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Commission on memberships

Job summary

Elements Massage in Columbus, OH is seeking a Floating Shift Sales Lead who excels in sales and client relationships. The role spans three Columbus studios (Easton, Hilliard, and Dublin), with 30–32 regularly scheduled hours per week and on-call shifts as needed.

This full-time position focuses on membership growth, retail sales, and delivering exceptional client experiences. You will educate clients on wellness memberships, drive conversions, and contribute to studio revenue while maintaining

Qualifications

• Previous sales and/or customer service experience.
• Comfortable discussing products, services, and memberships with clients.
• Proven ability to meet performance goals and conversion metrics.
• Open availability, including evenings and weekends.
• Willingness to work extended shifts and overtime when needed.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Educate clients on wellness membership options and benefits.
• Consistently achieve or exceed a minimum 25% membership conversion rate.
• Generate wellness program enrollments through consultative sales conversations.
• Promote and sell gift cards, retail products, and additional services.
• Contribute directly to studio revenue growth through membership and retail sales.
• Work across three Columbus locations (Easton, Hilliard, and Dublin) and provide on-call coverage.

Skills

Sales experience

Customer service

Leadership

Open availability

Strong communication

Job description

Elements Massage in Columbus, OH is seeking a Floating Shift Sales Lead who excels in sales and client relationships. The role spans three Columbus studios (Easton, Hilliard, and Dublin), with 30–32 regularly scheduled hours per week and on-call shifts as needed.

This full-time position focuses on membership growth, retail sales, and delivering exceptional client experiences. You will educate clients on wellness memberships, drive conversions, and contribute to studio revenue while maintaining