Floating Shift Sales Lead — Wellness Membership Growth

WellBiz Brands, Inc.; Dublin (OH); On-site; USD 21,000 - 22,000; Full time

Job summary

Elements Massage Columbus is seeking a motivated Floating Shift Sales Lead to drive membership growth across three Columbus studios (Easton, Hilliard, and Dublin). This is a full-time role with 30-32 scheduled hours and on-call coverage to support studio needs.

The position emphasizes educating clients on wellness memberships, achieving conversion targets, and delivering exceptional client experiences while handling on-site operations and guest services.

Qualifications

• Previous sales and/or customer service experience.
• Proven ability to meet performance goals and conversion metrics.
• Open availability, including evenings and weekends.
• Willingness to travel between Columbus locations.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Educate clients on wellness membership options and benefits.
• Consistently achieve or exceed a minimum 25% membership conversion rate.
• Generate wellness program enrollments through consultative sales conversations.
• Promote and sell gift cards, retail products, and additional services.
• Contribute directly to studio revenue growth through membership and retail sales.
• Work 30-32 regularly scheduled hours across all three Columbus studios.
• Serve as the primary on-call coverage team member for all locations.
• Cover staffing call-offs and scheduling gaps as needed.
• Open and close studios
• Answer phones and schedule appointments, handle payments, check clients in/out
• Monitor operational tracking documents
• Maintain studio cleanliness and presentation standards
• Deliver outstanding customer service to every client

Skills

Sales

Customer service

Communication

Reliability

Flexibility

Job description

Elements Massage Columbus is seeking a motivated Floating Shift Sales Lead to drive membership growth across three Columbus studios (Easton, Hilliard, and Dublin). This is a full-time role with 30-32 scheduled hours and on-call coverage to support studio needs.

The position emphasizes educating clients on wellness memberships, achieving conversion targets, and delivering exceptional client experiences while handling on-site operations and guest services.