Floating Resident Concierge & Move-In Specialist

UDR; Foxborough (MA); On-site; USD 37,195 - 39,950; Full time

Job summary

UDR is hiring a Floating Resident Service Specialist at the Lodge at Foxborough. This role focuses on coordinating resident services, ensuring satisfaction, and maintaining high customer service standards. Responsibilities include overseeing move-in orientation, managing resident communications, and ensuring property condition meets standards. The position requires a High School Diploma, office experience, and ideally background in residential or rental operations, offering a competitive pay of $27-$29 per hour.

Qualifications

• Minimum of two years of office experience required.
• Must have residential properties or rental operations experience.
• Valid driver’s license required.

Responsibilities

• Coordinate responses to resident service issues.
• Ensure move-in satisfaction and follow up with new residents.
• Maintain customer service standards within the community.

Skills

Customer service

CRM management

Office administration

Education

High School Diploma or equivalent

Associate degree in business administration

Job description

UDR is hiring a Floating Resident Service Specialist at the Lodge at Foxborough. This role focuses on coordinating resident services, ensuring satisfaction, and maintaining high customer service standards. Responsibilities include overseeing move-in orientation, managing resident communications, and ensuring property condition meets standards. The position requires a High School Diploma, office experience, and ideally background in residential or rental operations, offering a competitive pay of $27-$29 per hour.