Floating Regional Branch Manager - Banking Leader

Suffolkcu; Medford (NY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health plans

401(k) matching

Work-life balance support

Employee engagement activities

Community involvement opportunities

Job summary

Suffolk Credit Union is seeking a Floating Assistant Branch Manager to cover branch management duties across the Eastern Region (Miller Place, Sayville, East Port, Riverhead). You will supervise staff, manage daily operations, and support member services while ensuring compliance and teamwork.

The role requires supervisory experience in a financial institution, knowledge of lending, and the ability to coordinate with People Operations.

Qualifications

• Qualified candidates will have a high school diploma or equivalency.
• Notary license required within three (3) months of hire.
• NMLS-ID (Mortgage Loan Originator) required and will be provided at time of hire if not already acquired.
• Bilingual preferred.

Responsibilities

• Assists in overseeing branch employees and manages floating staff, including organizing, scheduling, coaching, and hiring or terminating staff in coordination with People Operations and management.
• Manages scheduling, time cards, and training for branch staff and floating teams.
• Helps monitor branch performance to ensure staff meet goals.
• Assists branch employees with escalated issues and provides services to members.
• Manages ITM and Cash Recycler maintenance in branches.
• Approves membership applications, opens accounts, and processes loan applications.
• Handles cash orders, wire transfers, deposit holds, fee reversals, and debit card issues.
• Participates in branch audits, ensures compliance, and maintains branch appearance.
• Assists in collections, coordinates with the Collections department, and works on member solutions.
• Supports process improvements, community event participation, leadership training, and cross-departmental coordination.

Skills

Interpersonal skills

Communication skills

Customer service

Discretion with confidential info

Staff supervision

Relationship building

Math skills for loan processing

Credit union products/regulations

Knowledge of lending laws (TILA HMDA,

Multi-tasking under supervision

Education

High school diploma or equivalent

Notary license (within 3 months)

NMLS Mortgage Loan Originator license (to be provided)

Bilingual preferred

Tools

ITM maintenance

Cash Recycler

Branch operations equipment

Job description

Suffolk Credit Union is seeking a Floating Assistant Branch Manager to cover branch management duties across the Eastern Region (Miller Place, Sayville, East Port, Riverhead). You will supervise staff, manage daily operations, and support member services while ensuring compliance and teamwork.

The role requires supervisory experience in a financial institution, knowledge of lending, and the ability to coordinate with People Operations.