Floating Personal Banker: Customer Care & Referrals

Fifth Third; Louisville (KY); On-site; USD 23,000 - 29,000; Full time

Job summary

Fifth Third Bank is hiring a Float Personal Banker Associate I in Louisville, KY. The role focuses on delivering excellent customer care, handling daily transactions, and resolving issues while upholding bank policies.

You will refer customers to partners for additional products and services and support in-office operations across multiple centers. Ideal candidates have a high school diploma and comfort with cash handling, along with strong customer interaction and problem-solving abilities.

Qualifications

• High school diploma or GED required.
• Ability to handle cash accurately and maintain confidentiality.
• Professional demeanor with strong communication skills.
• Experience interacting with the public preferred.

Responsibilities

• Assist customers with daily banking transactions and inquiries.
• Refer customers to business partners for products and services.
• Maintain knowledge of bank policies and procedures.
• Support sales referrals and referrals tracking.

Skills

Customer service

Cash handling

Professional image

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank is hiring a Float Personal Banker Associate I in Louisville, KY. The role focuses on delivering excellent customer care, handling daily transactions, and resolving issues while upholding bank policies.

You will refer customers to partners for additional products and services and support in-office operations across multiple centers. Ideal candidates have a high school diploma and comfort with cash handling, along with strong customer interaction and problem-solving abilities.