Floating Personal Banker – Customer Care & Referrals

Fifth Third; Mooresville (NC); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Fifth Third Bank is seeking a Float Personal Banker Associate in North Carolina. This role focuses on delivering best-in-class customer care, handling daily transactions, addressing inquiries, and resolving issues while promoting bank products through partners.

The position involves travel within the market’s Financial Centers, maintaining policy-compliant operations, and upholding ethical conduct while building trust with customers and colleagues.

Qualifikationen

• High school diploma or GED required.
• Extensive cash handling and ability to perform advanced math.
• Professional image when interacting with the public.
• Read and write well enough for oral and written communication.
• At least 2 years CSR experience preferred.

Aufgaben

• Promote good customer experience and maintain customer satisfaction.
• Answer customer questions, provide solutions, and handle problem resolution.
• Refer customers to business partners for product cross-selling and referrals.
• Maintain records of referrals and ensure proper documentation.

Kenntnisse

Cash handling

Advanced math

Professional image

Communication

CSR experience

Ausbildung

High school diploma/GED

Jobbeschreibung

Fifth Third Bank is seeking a Float Personal Banker Associate in North Carolina. This role focuses on delivering best-in-class customer care, handling daily transactions, addressing inquiries, and resolving issues while promoting bank products through partners.

The position involves travel within the market’s Financial Centers, maintaining policy-compliant operations, and upholding ethical conduct while building trust with customers and colleagues.