Travel-Ready Float Personal Banker I

Fifth Third Bank, N.A.; Louisville (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

Fifth Third Bank, National Association in Louisville, KY, seeks a Float Personal Banker Associate I for Kentucky South. The role focuses on delivering exceptional customer care, handling daily transactions, and referring customers to bank partners for additional products and services.

Responsibilities include maintaining confidentiality, meeting sales referral goals, and traveling to financial centers within the market. A strong professional image and basic math skills are essential.

Qualifications

• High school diploma/GED.
• Proficiency in cash handling and basic math.
• Professional image when interacting with the public.
• Ability to initiate conversations with customers.
• Strong reading and writing skills for clear communication.
• Typically requires 2 years CSR experience.
• Ability to work in a team and be flexible with scheduling.
• SAFE Act registration required at time of employment via NMLS.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Address inquiries and resolve problems per Fifth Third Bank policies.
• Refer customers to business partners for banking products and services.
• Travel to Financial Centers within the market as required.
• Maintain confidentiality of customer information and data.
• Support daily office operations with the platform team.
• Meet or exceed sales referrals and contribute to customer growth.
• Participate in daily huddles, sales meetings, and staff meetings.
• Keep up to date on the Retail products and services and assist customers accordingly.

Skills

Customer service

Cash handling

Public interaction

Communication

Initiative

Teamwork

Flexibility

NMLS SAFE Act

Education

High school diploma/GED

Job description

Fifth Third Bank, National Association in Louisville, KY, seeks a Float Personal Banker Associate I for Kentucky South. The role focuses on delivering exceptional customer care, handling daily transactions, and referring customers to bank partners for additional products and services.

Responsibilities include maintaining confidentiality, meeting sales referral goals, and traveling to financial centers within the market. A strong professional image and basic math skills are essential.