Float Personal Banker - Customer Care & Referrals

Fifth Third Bank; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank is seeking a Float Personal Banker Associate I for the Kentucky South market (Louisville). The role emphasizes delivering exceptional customer care during daily transactions, resolving inquiries, and routing complex issues to leadership as needed.

Expect to travel between local Financial Centers to support customers and drive service excellence. You will work within the bank's policies, maintain confidentiality, and contribute to risk management efforts while supporting daily

Qualifications

• Cash handling experience and accuracy.
• Strong customer service orientation.
• Professional appearance and demeanor.
• Clear communication with customers and colleagues.
• Ability to work as part of a team and adapt to schedule changes.

Responsibilities

• Provide excellent customer care for daily transactions and inquiries.
• Refer customers to appropriate partners for products and services.
• Travel to various Financial Centers within the market.
• Maintain confidential handling of customer information.
• Adhere to bank policies and risk management practices.
• Support daily office operations with platform team to ensure efficient operations.

Skills

Cash handling

Customer service

Professional image

Communication skills

Teamwork

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank is seeking a Float Personal Banker Associate I for the Kentucky South market (Louisville). The role emphasizes delivering exceptional customer care during daily transactions, resolving inquiries, and routing complex issues to leadership as needed.

Expect to travel between local Financial Centers to support customers and drive service excellence. You will work within the bank's policies, maintain confidentiality, and contribute to risk management efforts while supporting daily