Floating Office Manager

C.Y.M Living; Chicago (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

401(k) with Matching

Paid Time Off (PTO)

Job summary

CYM Living, a national real estate firm with headquarters in Chicago, IL, seeks a Floating Office Manager to provide on-site administrative and leasing office support across multiple properties. You will travel between buildings, assist with leasing processes, and ensure a welcoming environment for residents.

Ideal candidates will have strong customer service and organizational skills, be able to handle multiple priorities, and be comfortable with Microsoft Office or Google Workspace.

Qualifications

• High school diploma or equivalent.
• Strong customer service, communication, and organizational skills.
• Ability to travel locally between properties and adapt to changing locations.

Responsibilities

• Travel between properties to cover the leasing office and provide administrative support as assigned.
• Schedule, coordinate, and conduct unit showings with prospective tenants.
• Process and follow up on leasing inquiries, applications, and move-in/move-out paperwork.
• Answer phones and emails, and greet residents and visitors.
• Receive, log, and route maintenance requests, and follow up with maintenance and vendors until resolved.
• Maintain accurate resident and property records and files.
• Assist with rent collection follow-up, notices, and resident communications.
• Order and manage office supplies for assigned properties.
• Support property inspections, resident events, and other site needs as they arise.
• Take on other projects or duties as requested.

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Team coordination

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Google Workspace

Job description

Overview

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary

We are seeking a dedicated Floating Office Manager to join our team. The ideal candidate will provide on-site administrative and leasing office support across multiple properties, covering for site teams and keeping office operations running smoothly. This person will travel between buildings as needed, assist prospective residents with the leasing process, provide exceptional customer service, and maintain a welcoming environment for all.

Key Responsibilities

• Travel between properties to cover the leasing office and provide administrative support as assigned
• Schedule, coordinate, and conduct unit showings with prospective tenants
• Process and follow up on leasing inquiries, applications, and move-in/move-out paperwork
• Answer phones and emails, and greet residents and visitors
• Receive, log, and route maintenance requests, and follow up with maintenance and vendors until resolved
• Maintain accurate resident and property records and files
• Assist with rent collection follow-up, notices, and resident communications
• Order and manage office supplies for assigned properties
• Support property inspections, resident events, and other site needs as they arise
• Take on other projects or duties as requested

• High school diploma or equivalent
• Strong customer service, communication, and organizational skills
• Ability to manage multiple priorities and adapt to changing locations and schedules
• Proficiency with Microsoft Office or Google Workspace
• Valid driver’s license and access to reliable transportation
• Ability to travel locally between properties
• Ability to work in office and on-site property settings, including walking, stairs, and showing units

Compensation and Benefits

Pay range:$17.25-$18.25

We offer our full-time employees a comprehensive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Flexible Spending and Health Savings Accounts
• Short-Term Disability and Supplemental Life Insurance
• Employee Assistance Program
• Company-Paid Life Insurance and Long-Term Disability
• 401(k) with Generous Company Match
• Paid Time Off (PTO), Paid Sick Time, and Paid Holidays

CYM Living is an equal opportunity employer.