Floating Member Service Rep II – Growth & Flexibility

TruMark Financial Credit Union; Upper Darby (Delaware County); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible schedules

Health, dental, and vision insurance

401(k) with matching

Paid time off

Job summary

A credit union is seeking a Member Service Representative II to engage with members and provide exceptional service. Responsibilities include promoting tailored financial solutions, handling loan processes, and leveraging technology to enhance member experiences. The successful candidate will possess strong communication skills, a high school diploma, and at least one year of experience in the financial industry. This on-site position offers flexibility with shifts and opportunities for professional growth, along with a robust benefits package.

Qualifications

• At least 1 year of experience with a financial institution.
• Flexibility to work evenings, weekends, or other shifts as needed.

Responsibilities

• Provide extraordinary service while identifying financial needs.
• Educate members on products and services.
• Complete loan applications and process requests.
• Demonstrate mobile and digital banking tools.
• Assist as a supervisor when needed.

Skills

Strong communication abilities

Organizational skills

Knowledge of banking products and systems

Proficiency in Microsoft Office applications

Education

High school diploma or equivalent

Job description

A credit union is seeking a Member Service Representative II to engage with members and provide exceptional service. Responsibilities include promoting tailored financial solutions, handling loan processes, and leveraging technology to enhance member experiences. The successful candidate will possess strong communication skills, a high school diploma, and at least one year of experience in the financial industry. This on-site position offers flexibility with shifts and opportunities for professional growth, along with a robust benefits package.