Floating Leasing Agent

Meritus Property Group; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid time off/Holidays

Employee Assistance Program

Other voluntary insurance programs

Job summary

Meritus Property Group in Portland, OR is seeking a proactive Leasing Agent to attract and retain tenants across our retail, commercial and multifamily portfolio. You will conduct property tours, respond to inquiries, process applications, and prepare leases while upholding Meritus service standards.

You will manage rent collection, coordinate move-ins/outs, oversee maintenance coordination with vendors, and upsell amenities to enhance tenant experience.

Qualifications

• Strong leasing and sales background.
• Proficient with CRM/Yardi Voyager for property management tasks.
• Administrative skills for handling lease agreements, rental applications, and other documentation.
• Excellent customer service skills to communicate with tenants and address inquiries.
• Knowledge of property maintenance procedures to coordinate repairs and ensure a well‑maintained property.
• Ability to upsell additional services or amenities to enhance tenant experience.
• Customer relationship management skills to build positive relationships with tenants and address their needs.

Responsibilities

• Conduct property tours and showcase available units to prospective tenants.
• Respond to inquiries from potential tenants and provide information about the property.
• Process rental applications, including conducting background and credit checks.
• Prepare lease agreements and ensure all necessary paperwork is completed accurately.
• Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System).
• Coordinate move-in and move-out inspections with tenants.
• Address tenant concerns and maintenance requests in a timely manner.
• Assist with property maintenance, including scheduling repairs and coordinating with vendors.
• Utilize phone etiquette to handle incoming calls and provide excellent customer service.
• Upsell additional services or amenities to current and prospective tenants.
• Maintain positive relationships with tenants to ensure high levels of tenant satisfaction.

Skills

Leasing and sales

CRM software

Customer service

Administrative skills

Maintenance knowledge

Upselling

Tenant relations

Tools

Yardi Voyager

Job description

Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.

Meritus currently operates retail, commercial, industrial, and multifamily properties in the Portland, Oregon metro area, including the Willamette Valley and Vancouver, Washington, through the Seattle, Washington metro area.

About this role:

As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.

What you’ll do- includes but is not limited to:

• Conduct property tours and showcase available units to prospective tenants
• Respond to inquiries from potential tenants and provide information about the property
• Process rental applications, including conducting background and credit checks
• Prepare lease agreements and ensure all necessary paperwork is completed accurately
• Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
• Coordinate move-in and move-out inspections with tenants
• Address tenant concerns and maintenance requests in a timely manner
• Assist with property maintenance, including scheduling repairs and coordinating with vendors
• Utilize phone etiquette to handle incoming calls and provide excellent customer service
• Upsell additional services or amenities to current and prospective tenants
• Maintain positive relationships with tenants to ensure high levels of tenant satisfaction

Please note: this position requires frequent commuting between properties

Qualifications:

• Strong leasing and sales skills and background
• Proficient in using CRM and Yardi Voyager software for property management tasks
• Administrative skills for handling lease agreements, rental applications, and other documentation
• Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
• Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
• Ability to upsell additional services or amenities to enhance tenant experience
• Customer relationship management skills to build positive relationships with tenants and address their needs

Company Benefits:

• Medical, Dental and Vision insurance
• Paid time off/Holidays
• Employee Assistance Program
• Other voluntary insurance programs

The pay range for this role is:

24 - 25 USD per hour (Meritus Property Group)