Leasing Consultant - URB

Allied Residential; Lynnwood (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO 152 hours annually

9 paid holidays

Health benefits (medical, dental, vis

Life and disability coverage

401(k) with employer match

Job summary

Allied Residential in Lynnwood, WA seeks a Leasing Consultant to engage prospective residents, show available apartments, and guide applicants through the leasing process. This role delivers an exceptional customer experience by identifying needs, presenting amenities, and guiding move-ins.

The on-site position requires strong communication and the ability to conduct tours, work with teams, and help maintain occupancy. Comprehensive benefits and professional growth opportunities are provided.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with ability to build rapport quickly.
• Proficiency in Yardi and Microsoft Office 365.
• Basic math skills including rates, ratios, and percentages.

Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on criteria.
• Conduct property tours, highlighting apartment features and community amenities.
• Provide information about local schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure documentation is complete.
• Monitor property conditions, report maintenance needs, and coordinate repairs.
• Maintain updated listings and create engaging advertisements to promote vacancies.
• Participate in team meetings and trainings for development.

Skills

Communication

Interpersonal skills

Customer service

Adaptability

Team collaboration

On-site work readiness

Education

High school diploma or equivalent

Tools

Yardi

Office 365

Job description

Company Overview

At Allied Residential, we don't just manage properties-we build communities. Since 1987, we've been creating vibrant living spaces across the Puget Sound and beyond. Our team thrives in a culture of growth, integrity, and collaboration. With professional training, career advancement, and a supportive environment, we empower our people to lead with purpose and make a lasting impact.

Position Summary

The Leasing Consultant is responsible for engaging prospective residents, showcasing available apartments, and guiding applicants through the leasing process. This role ensures an exceptional customer experience by identifying resident needs, presenting community amenities, and facilitating smooth move-in transitions. The Leasing Consultant also supports ongoing occupancy goals through proactive marketing and property presentation.

Key Responsibilities

• Greet prospective residents, assess housing needs, and qualify applicants based on established criteria.
• Conduct property tours, highlighting apartment features, layouts, and community amenities.
• Provide accurate information about the local area, including schools, shopping, recreation, and transportation.
• Prepare and process lease agreements, collect deposits, and ensure all documentation is complete.
• Monitor property conditions, reporting maintenance needs and coordinating necessary repairs.
• Maintain updated listings of available units and create engaging advertisements to promote vacancies.
• Participate in regular team meetings and training sessions to support personal and professional development.

Qualifications

• High school diploma or equivalent; prior leasing or customer service experience preferred.
• Strong communication and interpersonal skills, with the ability to build rapport quickly.
• Proficiency in Microsoft Office Suite (Office 365) and property management software such as Yardi.
• Basic math skills, including the ability to calculate rates, ratios, and percentages.
• Ability to adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Willingness to work on-site, including walking varied terrain, climbing stairs, and inspecting units in all weather conditions.

Compensation and Benefits

• We offer a competitive wage based on experience, along with a comprehensive benefits package designed to support your health, financial well-being, and work-life balance.
• This position is eligible for property‑specific incentive programs. Bonus structures vary by ownership group and may include occupancy‑based incentives, lease‑up bonuses, financial performance bonuses, or annual performance‑based awards. Eligibility and bonus criteria are determined by the ownership group of the assigned property.
• 152 hours (19 days) of Paid Time Off (PTO) annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years.
• 9 paid holidays.
• Comprehensive health benefits including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days.
• Health Savings Accounts and Flexible Spending Accounts.
• Employee Assistance Plan.
• 401(k) with employer match (25% of contributions up to 4% of eligible pay).
• Continuous professional development and advancement opportunities.
• Schedule is Wednesday-Sunday, 8am-5pm.

Equal Opportunity Employer

Allied Residential proudly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Mission Statement

Creating Communities | Exceeding Expectations