Portfolio Leasing Specialist

Meritus Property Group; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

Paid time off/Holidays

Employee Assistance Program

Other voluntary insurance programs

Job summary

Meritus Property Group in Portland, OR is seeking a proactive Leasing Agent to attract and retain tenants across our retail, commercial and multifamily portfolio. You will conduct property tours, respond to inquiries, process applications, and prepare leases while upholding Meritus service standards.

You will manage rent collection, coordinate move-ins/outs, oversee maintenance coordination with vendors, and upsell amenities to enhance tenant experience.

Qualifications

• Strong leasing and sales background.
• Proficient with CRM/Yardi Voyager for property management tasks.
• Administrative skills for handling lease agreements, rental applications, and other documentation.
• Excellent customer service skills to communicate with tenants and address inquiries.
• Knowledge of property maintenance procedures to coordinate repairs and ensure a well‑maintained property.
• Ability to upsell additional services or amenities to enhance tenant experience.
• Customer relationship management skills to build positive relationships with tenants and address their needs.

Responsibilities

• Conduct property tours and showcase available units to prospective tenants.
• Respond to inquiries from potential tenants and provide information about the property.
• Process rental applications, including conducting background and credit checks.
• Prepare lease agreements and ensure all necessary paperwork is completed accurately.
• Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System).
• Coordinate move-in and move-out inspections with tenants.
• Address tenant concerns and maintenance requests in a timely manner.
• Assist with property maintenance, including scheduling repairs and coordinating with vendors.
• Utilize phone etiquette to handle incoming calls and provide excellent customer service.
• Upsell additional services or amenities to current and prospective tenants.
• Maintain positive relationships with tenants to ensure high levels of tenant satisfaction.

Skills

Leasing and sales

CRM software

Customer service

Administrative skills

Maintenance knowledge

Upselling

Tenant relations

Tools

Yardi Voyager

Job description

Meritus Property Group in Portland, OR is seeking a proactive Leasing Agent to attract and retain tenants across our retail, commercial and multifamily portfolio. You will conduct property tours, respond to inquiries, process applications, and prepare leases while upholding Meritus service standards.

You will manage rent collection, coordinate move-ins/outs, oversee maintenance coordination with vendors, and upsell amenities to enhance tenant experience.