Floating Financial Service Rep — Credit Union Banking

Firefighters Community Credit Union; Cleveland (OH); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Short-term disability

Long-term disability

Job summary

Firefighters Community Credit Union in Cleveland, OH is seeking a Financial Service Representative (Float) to join our team. The position involves floating among all branches and the Member Contact Center to assist members with banking needs and provide excellent service.

We offer a competitive hourly wage of $20.00-$22.00 with full-time hours and a comprehensive benefits package including medical, dental, vision, a 401(k) match, life insurance, disability coverage, and more.

Qualifications

• Two years or more of similar or related experience.
• Proficiency with technology including computers, tablets, and general office equipment.
• Cash handling abilities.

Responsibilities

• Float between six branches (Willoughby, Cleveland-Downtown, Cleveland-West Side, Parma, N. Ridgeville, Wellington) and Member Contact Center as needed.
• Assist members with advanced banking needs including opening/closing accounts and loan assistance, plus fraud support.
• Educate members on products and services such as certificates, IRAs, EFT, and online banking.
• Uncover member needs and cross-sell financial products.

Skills

Customer service

Cash handling

Tech proficiency

Sales experience

Dependable transportation

Job description

Firefighters Community Credit Union in Cleveland, OH is seeking a Financial Service Representative (Float) to join our team. The position involves floating among all branches and the Member Contact Center to assist members with banking needs and provide excellent service.

We offer a competitive hourly wage of $20.00-$22.00 with full-time hours and a comprehensive benefits package including medical, dental, vision, a 401(k) match, life insurance, disability coverage, and more.