Full-Time Member Experience Banker

Firefighters Community Credit Union; North Ridgeville (OH); On-site; USD 28,000 - 30,000; Full time

Job summary

Firefighters Community Credit Union in North Ridgeville, OH is seeking a full-time Financial Service Representative to grow our North Ridgeville branch team. You will provide sales and service to members, process transactions, and help members with basic and advanced financial needs.

The ideal candidate has 2–5 years of related experience, a high school diploma or GED, and strong customer service and cross-selling skills. Join a community-focused team that values service and personal growth.

Qualifications

• 2–5 years of similar or related experience.
• High school diploma or GED.
• Cash handling experience.
• Customer service experience.
• Sales and cross-selling experience.

Responsibilities

• Provide an exceptional in-branch customer experience by handling member needs from sales to service.
• Discuss members' current and future financial needs, analyze loan solutions, and provide recommendations.
• Cash handling (teller, vault, ATMs, audits).
• Provide expertise on complex credit union services such as IRAs, share certificates, electronic funds transfer, online banking, etc.

Skills

Customer service

Sales

Cross-selling

Cash handling

Education

High school diploma or GED

Job description

Firefighters Community Credit Union in North Ridgeville, OH is seeking a full-time Financial Service Representative to grow our North Ridgeville branch team. You will provide sales and service to members, process transactions, and help members with basic and advanced financial needs.

The ideal candidate has 2–5 years of related experience, a high school diploma or GED, and strong customer service and cross-selling skills. Join a community-focused team that values service and personal growth.