Floating Customer Service Representative- Chelsea and Jackson Offices

Chelsea State Bank; Chelsea (MI); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Chelsea State Bank is seeking a guest services associate to provide a complete range of customer services at our Chelsea and Jackson offices. You will open accounts, process deposits and withdrawals, and support cross-selling of banking products.

This floating position requires excellent cash-handling skills and strong attention to detail. Responsibilities include opening new accounts, processing loan payments, assisting customers with questions, and attending required training.

Formación

• Experience in customer service roles.
• Ability to handle cash transactions accurately.
• Strong attention to detail and accuracy in paperwork.

Responsabilidades

• Receive checks and cash for deposits, verify amounts and endorse checks.
• Process withdrawals and loan payments.
• Balance cash drawer at end of day.
• Open new accounts including Checking, Savings, and IRAs.
• Assist customers and answer questions; cross-sell bank products.
• Prepare account paperwork such as signature cards and wire transfers.
• Attend required training; attendance is essential.

Conocimientos

Customer service

Cash handling

Attention to detail

Cross-selling

Descripción del empleo

Description

Provides a complete range of customer services at the financial institution, including opening both business and consumer accounts. Provides a variety of customer transactions in accordance with financial institution policies and procedures. Additionally recognizes referral opportunities to the NDIP department and the ability to cross sell the institutions products and services. This is a floating position between our Chelsea offices and Jackson office.

Requirements

• Receives checks and cash for deposit to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals. Receives mortgage, consumer and other loan payments.
• Counts coin and currency.
• Balances drawer at end of day.
• Aid in questions or concerns regarding ATM transactions.
• Opens new accounts (i.e. Checking, Savings, Time Deposits, IRA's)
• Redeems Savings Bonds and matured Time Certificates
• Issues Cashier's checks
• Prepares account paperwork, including signature cards, check orders, wire transfers etc.
• Assists customers with questions and concerns.
• Aids in the cross selling of financial institution services.
• Attends training as required.
• Attendance is an essential function
• Other duties as assigned