Branch Customer Service Representative

Metairie-Bank; Metairie (LA); On-site; USD 29,000 - 38,000; Full time

Job summary

Metairie-Bank in Metairie, LA is seeking a dependable teller who can handle routine deposits, withdrawals and cash handling while delivering friendly customer service at the front desk. The role requires accuracy and attention to detail in daily cash handling and account inquiries.

The position emphasizes performing teller duties with occasional Front Desk platform support, working closely with supervisors to ensure accurate cash management and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1-2 years banking experience preferred.

Responsibilities

• Receives checks and cash for deposits, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and reports any discrepancies to the supervisor.
• Submits order for currency to the Federal Reserve, and orders postage stamps and maintains entries for all.
• Provides customers with account information and updates as requested.

Education

High school diploma or equivalent

One to two years of banking experience preferred

Job description

Position Summary

Responsible for providing financial services to customers and non-customers. This position will serve primarily in a teller role but will also assist on the Front Desk (platform) as needed.

Essential Job Functions

• Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Submit order for currency to the Federal Reserve, and order for Postage Stamps and maintaining entries for all.
• Provides customers with account information and updates as requested.

Education and Experience

• High school diploma or equivalent required.
• One to two years of banking experience preferred.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.