Floating Customer Service Representative- Bangor, ME

Bar Harbor Bankshares; Brewer, Orono, Bangor (ME, ME, ME); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bankshares is looking for a Floating Customer Service Representative in Brewer, ME. This full-time position requires providing efficient and professional customer services including various banking transactions and account openings. Ideal candidates will have strong customer service experience and basic banking knowledge.

The role involves working in a fast-paced team environment with a focus on accuracy and meeting service standards. Employee benefits include competitive pay, 401(k) plan, and paid time off.

Qualifications

• Experience in customer service is essential.
• Ability to navigate frontline software applications.
• Basic understanding of banking practices.

Responsibilities

• Process a variety of basic transactions for customers.
• Carry out opening and closing procedures efficiently.
• Meet established service standards outlined by Bar Harbor Bank.

Skills

Customer service experience

Basic understanding of bank products

Experience with cash

Knowledge of Windows

Job description

Floating Customer Service Representative- Bangor, ME

Requisition Number: FLOAT003590

• Posted : May 26, 2026
• Full-Time
• On-site

Locations

• Bangor Main St, 183 & 201 Main St, Bangor, ME 04401, USA
• Brewer, 360 Wilson St, Brewer, ME 04412, USA

Bar Harbor Bank &Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank &Trust is seeking to fill a full-time, Floating Customer Service Representative role for our Bangor, Maine area, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple‑to‑complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross‑sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank &Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Bar Harbor Bank &Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.