Floating Customer Service Representative- South China, ME

Bar Harbor Bankshares; South China (ME); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Referral incentives

Employee stock purchase plan

401(k) plan

Paid holidays

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Floating Customer Service Representative in the South China, ME area. This full-time role involves operating a customer service window, processing a range of banking transactions, and opening new accounts.

Training is provided; cash handling experience is helpful, and the position offers development opportunities. The role emphasizes professional, confidential customer service with a focus on accuracy and efficiency.

Qualifications

• Customer service experience is required or preferred.
• Familiarity with Windows operating system is a plus.
• Experience handling cash transactions is helpful.

Responsibilities

• Operate a customer service window with courtesy and efficiency.
• Process a wide variety of banking transactions, including opening new accounts.
• Provide confidential customer service and cross-sell when appropriate.

Skills

Customer service

Cash handling

Windows knowledge

Job description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

Bar Harbor Bank & Trust is seeking to fill a full-time, Floating Customer Service Representative role for our South China Maine area, 40 hours per week. Responsibilities include providing professional and confidential customer service by operating a customer service window with courtesy, promptness, efficiency, and accurately processing a wide variety of simple-to-complex customer banking transactions, including opening new accounts. This is an excellent opportunity if you have been considering banking as a career. Experience with cash is helpful and on the job training is provided.

In a Float Customer Service Representative role, you can expect to:

• Process a variety of basic transactions for customers, with limited differences or errors.
• Responsible for efficiently carrying out opening and closing procedures.
• Navigate effectively through frontline software applications.
• Basic understanding of bank products.
• Learning to recognize the opportunity to cross-sell and make partner referrals
• Consistently meet established standards for providing consistent service of the highest level for all customers as outlined in the Bar Harbor Bank & Trust Brand Best Practices guide.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $15.50-$20.00