Floating Customer Service Representative

Security Finance; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A financial services provider is seeking a Floating Customer Service Representative in Arlington, TX. The role involves providing exceptional customer service primarily over the phone while maintaining cash accuracy and ensuring compliance with regulations. Candidates must be at least 18 years old with a valid driver's license and are expected to handle collections effectively. The position offers competitive pay and a comprehensive benefits package, including health insurance and a 401(k) plan.

Qualifications

• 18 years or older.
• Valid driver's license with acceptable driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Ability to work on the phone majority of the day.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash accurately and securely.
• Achieve account gain through effective customer solicitation.
• Ensure compliance with lending regulations and policies.
• Complete loan applications promptly.

Skills

Effective communication skills

Customer service orientation

Ability to work in a fast-paced environment

Job description

Floating Customer Service Representative

Job Category: Operations SFC

Requisition Number: TEMPL05522

• Posted : March 27, 2018
• Full-Time

Locations

Showing 1 location

1248-03-Arlington TX-SFC
852 Secretary Drive
Arlington, TX 760151640, USA

Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.

• Providing exceptional customer service
• Maintaining office cash with accuracy and security
• Achieving account gain through proven loan judgment and effective customer solicitation
• Ensuring compliance with state and federal lending regulations and Company policies
• Ensuring prompt completion of loan applications
• Ensuring compliance with company record keeping procedures

Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.

• Company paid Health insurance (employee only)
• Competitive 401(k) with match
• Life and Dental benefits
• Paid holidays and vacation
• Profit Sharing
• Closed on Sundays

Job Requirements

• 18 years of age or older
• Valid driver’s license, acceptable driving record and reliable transportation
• Ability to pass a criminal background check
• Collections experience (direct first party collections/skip tracing) preferred
• Ability to be working on the phone for the majority of the day
• Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
• Ability to travel to branches within the territory

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.