Floating Customer Service & Loan Specialist

Security Finance; Decatur (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Company paid Health insurance (employee only)

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A reputable financial service provider is seeking a Floating Customer Service Representative in Decatur, Illinois. In this full-time position, you will handle customer interactions primarily over the phone, ensuring exceptional service and compliance with lending regulations. Ideal candidates will possess effective communication skills and a results-driven attitude. The role includes a competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off.

Qualifications

• Must be 18 years of age or older.
• Valid driver’s license and reliable transportation required.
• Ability to pass a criminal background check.

Responsibilities

• Provide exceptional customer service over the phone.
• Maintain accuracy and security of office cash.
• Ensure compliance with lending regulations and company policies.

Skills

Effective communication skills

Customer service orientation

Results-driven

Ability to work in a fast-paced environment

Job description

A reputable financial service provider is seeking a Floating Customer Service Representative in Decatur, Illinois. In this full-time position, you will handle customer interactions primarily over the phone, ensuring exceptional service and compliance with lending regulations. Ideal candidates will possess effective communication skills and a results-driven attitude. The role includes a competitive compensation and benefits package, including health insurance, 401(k) matching, and paid time off.