Customer-Focused Banking Teller & Referrals

Fifth Third; Princeton (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Fifth Third Bank in Princeton, IN is seeking a CSR/Teller to provide exceptional service, handle cash accurately, and guide customers to the right banking solutions. You will maintain confidentiality and follow bank policies while supporting daily operations in a busy retail center.

This full-time role emphasizes teamwork, integrity, and flexibility in scheduling. You will refer customers to bankers for consultative conversations and help uphold a trusted, inclusive customer experience.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience preferred.
• Ability to interact confidently with the public.
• Flexibility in scheduling.
• Knowledge of retail policies and procedures.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to bankers for consultative conversations.
• Perform daily office responsibilities and support efficient branch operations.
• Maintain accurate balancing records and promptly address outages or issues.
• Protect customer information and adhere to bank policies and code of conduct.
• Identify customer needs and route referrals to appropriate business partners.

Skills

Cash handling

Customer service

Public interaction

Flexible scheduling

Education

High school diploma or GED

Job description

Fifth Third Bank in Princeton, IN is seeking a CSR/Teller to provide exceptional service, handle cash accurately, and guide customers to the right banking solutions. You will maintain confidentiality and follow bank policies while supporting daily operations in a busy retail center.

This full-time role emphasizes teamwork, integrity, and flexibility in scheduling. You will refer customers to bankers for consultative conversations and help uphold a trusted, inclusive customer experience.