Banking Concierge & CSR — Elevate Customer Experience

Fifth Third Bank; Princeton (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Princeton, Indiana is hiring a CSR Teller. You will provide friendly customer service, handle cash, and connect customers with appropriate services while following bank policies and safeguarding confidential information.

This full-time role requires teamwork, reliability, and a professional appearance. You’ll work in a normal office-like banking environment with regular computer usage and a focus on accuracy and ethical conduct.

Qualifications

• High school diploma or GED is required.
• Experience handling cash and dealing with the public.
• Understanding of retail banking policies and procedures.
• Demonstrate initiative, sound judgment and problem resolution.
• Uphold the bank's Code of Conduct and inclusive values.

Responsibilities

• Provide excellent customer service and refer customers to appropriate partners.
• Perform daily office responsibilities and maintain accurate records.
• Handle customer questions, resolve issues, and maintain confidentiality.
• Identify needs and refer to bankers or partners for consultative conversations.
• Adhere to policies, follow risk and ethical guidelines.

Skills

Cash handling

Interacting with the public

Retail policies

Initiative

Judgment

Dress code adherence

Flexibility scheduling

Core values

Job description

Fifth Third Bank in Princeton, Indiana is hiring a CSR Teller. You will provide friendly customer service, handle cash, and connect customers with appropriate services while following bank policies and safeguarding confidential information.

This full-time role requires teamwork, reliability, and a professional appearance. You’ll work in a normal office-like banking environment with regular computer usage and a focus on accuracy and ethical conduct.