Customer-First Teller: Elevate Banking Experiences

Fifth Third; Plainfield (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank in Plainfield, Indiana is seeking a part-time CSR/Teller to deliver outstanding service and guide customers to the right banking solutions. You will handle transactions, protect confidentiality, and support daily office operations with a team‑oriented mindset.

The role emphasizes trust, ethical behavior, flexibility in scheduling, and readiness to refer customers to bankers and business partners for tailored financial options.

Qualifications

• High school diploma or GED required.
• Extensive cash handling and customer interaction experience preferred.
• Ability to engage confidently with the public and follow dress code guidelines.
• Knowledge of retail policies and procedures; strong judgment in decision making.
• Demonstrate core values: teamwork, accountability, integrity and inclusion.

Responsibilities

• Provide excellent customer service and refer customers to bankers for consultations.
• Maintain accurate balancing records and report outages per policy.
• Handle consumer and business inquiries with professionalism and discretion.
• Assist with daily office tasks and support platform team as needed.
• Identify customer needs and refer to appropriate partners for solutions.

Skills

Cash handling

Customer service

Interpersonal communication

Conflict resolution

Flexible scheduling

Education

High school diploma/GED

Job description

Fifth Third Bank in Plainfield, Indiana is seeking a part-time CSR/Teller to deliver outstanding service and guide customers to the right banking solutions. You will handle transactions, protect confidentiality, and support daily office operations with a team‑oriented mindset.

The role emphasizes trust, ethical behavior, flexibility in scheduling, and readiness to refer customers to bankers and business partners for tailored financial options.