Floating Community Programs Coordinator

Midpenhousing; Belmont (CA); On-site; USD 34,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

403(b) Retirement Investment

Employee Education Reimbursement

Paid Parental Leave

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. seeks a Floating Services Coordinator I to deliver educational, health, wellness, and asset-building programming for residents across Alameda County and the North Bay.

The role leads outreach efforts and plans community events to build trust and engagement. Requirements include a High School Diploma or GED with at least one year of related experience, strong customer service, bilingual capabilities as needed, and proficiency with Outlook, OneDrive, Teams, Zoom, Salesforce,

Qualifications

• High School Diploma or GED required with 1 year of related experience or training in community development, social services, or related field.
• Experience with families, adults, and youth from diverse populations preferred.
• Experience coordinating programs and working with local service providers preferred.

Responsibilities

• Deliver onsite programs and ensure compliance with standards and regulations.
• Conduct outreach to promote resident services via door-to-door, phone, and email.
• Prepare and submit documentation for MidPen and external agencies.
• Provide crisis intervention for low-to-moderate situations and follow reporting procedures.
• Support partnership goals and communicate improvements to supervisor.
• Collaborate with local community agencies and monitor partner service delivery.
• Assist with property-level needs assessments and follow-up actions.
• Participate in property plan development and respond to resident needs.
• Provide exemplary customer service and maintain timely reporting.

Skills

Customer service

Community-building

Bilingual English/Spanish

Communication

Organization

Education

High School Diploma or GED

Tools

Outlook

OneDrive

Teams

Zoom

Salesforce

Microsoft Office

Job description

MidPen Housing Corp. seeks a Floating Services Coordinator I to deliver educational, health, wellness, and asset-building programming for residents across Alameda County and the North Bay.

The role leads outreach efforts and plans community events to build trust and engagement. Requirements include a High School Diploma or GED with at least one year of related experience, strong customer service, bilingual capabilities as needed, and proficiency with Outlook, OneDrive, Teams, Zoom, Salesforce,