Floating Clinic Front Desk Coordinator

Therapy South, LLC; Daphne (AL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Health/Dental/Vision Insurance

Paid Time Off

Retirement plan

Job summary

TherapySouth is seeking a talented Office Coordinator to support day-to-day clinic operations. This full-time clerical position is based in West Mobile and will float to all South Alabama clinics, ensuring smooth front desk activity and accurate patient flow.

Responsibilities include scheduling patients, verifying insurance, obtaining approvals, calculating balances, and processing payments. The role requires a high school diploma and prior medical office experience.

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or clinical office is required.
• Experience with insurance verification is required.

Responsibilities

• Schedule new and returning patients.
• Verify patient insurance, obtain necessary approval and pre-certification, and ensure proper documentation is completed.
• Calculate patient balances and payment due in advance to ensure payment is received at time of service.
• Collect OTC payments in accordance with Patient Payment Guidelines and enter payments into billing system.
• Send required documentation to case managers, adjusters, etc. for Worker’s Comp patients.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours.
• Run weekly reports and submit to central business office in a timely fashion.
• Comply with all company policies and procedures as well as State and Federal regulations.
• Perform other duties as required to meet the needs of the company.

Education

High school diploma or equivalent

Job description

TherapySouth is seeking a talented Office Coordinator to support day-to-day clinic operations. This full-time clerical position is based in West Mobile and will float to all South Alabama clinics, ensuring smooth front desk activity and accurate patient flow.

Responsibilities include scheduling patients, verifying insurance, obtaining approvals, calculating balances, and processing payments. The role requires a high school diploma and prior medical office experience.