Patient Services Coordinator - Front Desk & Scheduling

THERAPYSOUTH; Pell City (AL); On-site; USD 26,000 - 38,000; Full time

Job summary

TherapySouth is seeking a friendly front desk/administrative assistant in Pell City, AL to greet patients, answer phones, and schedule appointments, helping patients feel at home during each visit.

The role includes scanning documents, managing faxes, collecting payments per guidelines, and contacting referrals the same day to schedule within 24 hours, while adhering to HIPAA and company policies.

TherapySouth is an Equal Opportunity Employer and values a supportive, patient-centered environment.

Responsibilities

• Answer the phones appropriately.
• Greet patients as they come in the door.
• Schedule new and returning patients.
• Scan necessary documentation into patient's electronic account.
• Manage faxes
• Collect OTC payments in accordance with Patient Payment Guidelines.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours
• HIPAA compliance
• Demonstrate good basic computer skills.
• Comply with all company policies and procedures as well as State and Federal regulations.

Job description

TherapySouth is seeking a friendly front desk/administrative assistant in Pell City, AL to greet patients, answer phones, and schedule appointments, helping patients feel at home during each visit.

The role includes scanning documents, managing faxes, collecting payments per guidelines, and contacting referrals the same day to schedule within 24 hours, while adhering to HIPAA and company policies.

TherapySouth is an Equal Opportunity Employer and values a supportive, patient-centered environment.