Clinic Operations Coordinator — Flexible Floating Role

THERAPYSOUTH; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with performance-based

Health, Dental and Vision Insurance

Paid Time Off + Holidays

Retirement plan with company matching

Job summary

TherapySouth in north Alabama seeks an Office Coordinator to support day-to-day clinic operations, floating between nearby sites to keep patient flow smooth and records up to date.

Responsibilities include scheduling patients, verifying insurance and obtaining approvals, calculating and collecting balances, submitting documents to case managers, contacting referrals promptly, and producing weekly reports. A high school diploma and medical office experience are required.

Qualifications

• High school diploma or equivalent is required.
• Experience in a medical or clinical office is required.
• Experience with insurance verification is required.

Responsibilities

• Schedule new and returning patients.
• Verify patient insurance, obtain necessary approval and pre-certification.
• Calculate patient balances and payment due in advance to ensure payment is received at time of service.
• Collect payments in accordance with guidelines and enter payments into billing system.
• Send required documentation to case managers, adjusters, etc. for Workers’ Comp patients.
• Contact referrals the same day as received and attempt to schedule appointment within 24 hours.
• Run weekly reports and submit to central business office in a timely fashion.
• Comply with all company policies and procedures as well as State and Federal regulations.
• Perform other duties as required to meet the needs of the company.

Skills

Scheduling & multitasking

Customer service

Medical office coordination

Education

High school diploma or equivalent

Tools

Billing software

Job description

TherapySouth in north Alabama seeks an Office Coordinator to support day-to-day clinic operations, floating between nearby sites to keep patient flow smooth and records up to date.

Responsibilities include scheduling patients, verifying insurance and obtaining approvals, calculating and collecting balances, submitting documents to case managers, contacting referrals promptly, and producing weekly reports. A high school diploma and medical office experience are required.