Floating Clinic Front Desk Coordinator

Trinity Health; Ankeny (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

Trinity Health in Ankeny, IA seeks a Receptionist to support patient intake and front-desk tasks. Under supervision, you will handle check-ins, paperwork, phone calls, scheduling, and payments, ensuring efficient and compliant admitting processes across multiple desks.

Responsibilities include obtaining patient and insurance information, scanning documents into EMR, and preparing charts for appointments while maintaining patient confidentiality and professionalism.

Qualifications

• High School Diploma or GED required.
• Must be at least 16 years of age.

Responsibilities

• Perform patient check-in and complete necessary paperwork.
• Answer phone calls and direct them appropriately.
• Schedule appointments following office guidelines.
• Obtain accurate patient and insurance information and collect co-pays.
• Copy and scan patient documents into the EMR.
• Prepare patient charts for appointments.
• Manage patient check-out duties, including pricing services and payments.
• Assist with filing and retrieving registration documentation in EMR.
• Confirm next-day appointments and provide documentation details.
• Follow up on missed appointments and communications.
• Perform other duties as assigned by management.

Skills

Language Ability

Math Ability

Reasoning Ability

Computer Skills

Education

High School Diploma or GED

Job description

Trinity Health in Ankeny, IA seeks a Receptionist to support patient intake and front-desk tasks. Under supervision, you will handle check-ins, paperwork, phone calls, scheduling, and payments, ensuring efficient and compliant admitting processes across multiple desks.

Responsibilities include obtaining patient and insurance information, scanning documents into EMR, and preparing charts for appointments while maintaining patient confidentiality and professionalism.