Clinic Receptionist: Warm Front Desk & Patient Flow

Trinity Health; Waterloo (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health is seeking a Clinic Receptionist in Waterloo, IA to greet patients, manage front desk duties, and ensure smooth patient flow. The role requires accurate data entry, insurance verification, and courteous interaction with visitors.

You will schedule appointments, handle phone calls, collect copays and deductibles, and support billing and EMR documentation while upholding Trinity Health's mission and standards.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to read, write and understand English clearly.

Responsibilities

• Greet patients and visitors at the front desk and manage admissions efficiently.
• Answer phone calls and route to appropriate staff.
• Schedule appointments following office guidelines.
• Obtain accurate patient and insurance information and collect copays.
• Enter demographics and insurance data into the electronic medical record.

Skills

Interpersonal skills

Phone etiquette

Scheduling appointments

EMR data entry

Education

High school diploma

Job description

Trinity Health is seeking a Clinic Receptionist in Waterloo, IA to greet patients, manage front desk duties, and ensure smooth patient flow. The role requires accurate data entry, insurance verification, and courteous interaction with visitors.

You will schedule appointments, handle phone calls, collect copays and deductibles, and support billing and EMR documentation while upholding Trinity Health's mission and standards.