Clinic Front Desk Coordinator

Trinity Health; Mason City (IA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

The Clinic Receptionist at Trinity Health greets patients and visitors, manages front desk tasks, and maintains patient flow. Responsibilities include scheduling appointments, handling calls, collecting copays, and entering demographics in the EHR system.

Requirements include a high school diploma or equivalent, BLS within three months, and strong English communication with a focus on confidentiality and professionalism.

Qualifications

• High school diploma or equivalent required.
• BLS certification obtained or by within 3 months of hire.
• English language reading, writing and speaking required; maintain confidentiality.

Responsibilities

• Greet patients and visitors, ensuring a welcoming and professional environment.
• Check-in patients and complete steps for efficient admitting per policies.
• Answer phone calls and route them appropriately.
• Schedule appointments according to office guidelines.
• Obtain and verify patient and insurance information, collect copays and deductibles.

Skills

Interpersonal skills

Customer service

Phone etiquette

Data entry

Insurance verification

Education

High school diploma or equivalent

BLS certification

Mandatory Reporter abuse training

Tools

Electronic Health Record (EHR) systems

Scheduling software

Job description

The Clinic Receptionist at Trinity Health greets patients and visitors, manages front desk tasks, and maintains patient flow. Responsibilities include scheduling appointments, handling calls, collecting copays, and entering demographics in the EHR system.

Requirements include a high school diploma or equivalent, BLS within three months, and strong English communication with a focus on confidentiality and professionalism.