Floating BMV Customer Service Rep

State of Indiana; Indianapolis (IN); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Education Reimbursement

Job summary

The Bureau of Motor Vehicles (BMV) at the State of Indiana seeks a Customer Service Representative to be on the frontline, delivering timely, accurate customer service using strong communication and computer skills. The role primarily serves the Indianapolis, Indiana, South BMV Branch, with occasional float to other regional offices as arranged with the supervisor.

Salary starts at $29,588 and may be commensurate with education and experience.

Qualifications

• Excellent communication and customer service skills.
• Ability to process cash and card transactions.
• High School Diploma or equivalent required or considered.

Responsibilities

• Conduct customer transactions.
• Answer questions and provide guidance.
• Assist with opening and closing of the branch.
• Check transactions for accuracy and timeliness.
• Work with leadership to resolve escalated customer concerns.
• File applications as completed throughout the day.
• Travel to other branch locations within the Region as needed.

Skills

Communication skills

Critical thinking

Cash handling

Driver's license

Education

High School Diploma

Job description

The Bureau of Motor Vehicles (BMV) at the State of Indiana seeks a Customer Service Representative to be on the frontline, delivering timely, accurate customer service using strong communication and computer skills. The role primarily serves the Indianapolis, Indiana, South BMV Branch, with occasional float to other regional offices as arranged with the supervisor.

Salary starts at $29,588 and may be commensurate with education and experience.