Floating Assistant Property Manager

Meritus Property Group; Portland (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Meritus Property Group in Portland seeks an Assistant Property Manager to support the Property Manager in daily operations including responding to tenant inquiries, conducting tours, preparing leases, and assisting in leasing staff training.

You will handle rent collection, enforce lease terms, coordinate maintenance requests, and maintain organized tenant records while delivering outstanding customer service and maintaining compliance with housing regulations.

Qualifications

• Strong phone etiquette and communication skills.
• Proficient in office software applications (e.g., Microsoft Office, Google Suite).
• Experience with lease administration and tenant records is desirable.
• Ability to manage conflicts and provide excellent customer service.
• Accurate data entry skills for tenant records and financial transactions.

Responsibilities

• Assist the Property Manager in daily operations and management of assigned residential properties
• Handle tenant inquiries and provide excellent customer service
• Conduct property tours and show available units to prospective tenants
• Process applications, conduct background checks, and verify income eligibility
• Prepare lease agreements and ensure all necessary documents are completed accurately
• Collect rent payments and maintain accurate records of financial transactions
• Coordinate maintenance requests and ensure timely resolution of issues
• Enforce lease terms and handle tenant disputes or conflicts
• Maintain organized files and documentation related to property management

Skills

Communication

Phone etiquette

Office software

Conflict resolution

Data entry

Lease administration

Tenant relations

Job description

About the role

As an Assistant Property Manager, you will support the Property Manager in the daily operations and management of the property, including but not limited to addressing tenant inquiries, conducting tours, preparing leases, collecting rent, enforcing lease terms, and assisting in the training and mentorship of leasing staff.

What you’ll do

• Assist the Property Manager in daily operations and management of assigned residential properties
• Handle tenant inquiries and provide excellent customer service
• Conduct property tours and show available units to prospective tenants
• Process applications, conduct background checks, and verify income eligibility
• Prepare lease agreements and ensure all necessary documents are completed accurately
• Collect rent payments and maintain accurate records of financial transactions
• Coordinate maintenance requests and ensure timely resolution of issues
• Enforce lease terms and handle tenant disputes or conflicts
• Maintain organized files and documentation related to property management

Qualifications

• Previous experience in property management is preferred
• Familiarity with Section 8, LIHTC, and Fair Housing regulations is a plus
• Strong phone etiquette and communication skills
• Ability to handle conflict management and resolve tenant issues effectively
• Proficient in office software applications (e.g., Microsoft Office, Google Suite)
• Experience with contract negotiation is beneficial
• Accurate data entry skills for maintaining tenant records and financial transactions