Floating Assistant Property Manager

Avenue5 Residential; Houston (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with matching

Generous time-off

Mentoring

Professional development

Tuition reimbursement

Robust recognition program

Job summary

Avenue5 Residential in Houston is seeking a Floating Assistant Property Manager to assist the property manager with operational oversight, lease administration, and ensuring a positive resident experience.

Two to three years of property management experience are required; a real estate license is preferred. Proficiency with MS Office and Yardi Voyager is expected, along with a valid driver’s license for on-site duties.

Qualifications

• High school diploma required; bachelor’s preferred.
• Two to three years of property management experience.
• Knowledge of resident rental lifecycle activities.
• Real estate license preferred or required in some locations.
• Experience with Yardi Voyager or similar system preferred.

Responsibilities

• Assist the property manager with day-to-day property operations and resident satisfaction.
• Maintain accounts receivable, rent postings, deposits, and rent roll.
• Prepare daily, weekly, and monthly financial and leasing reports.
• Process evictions, lease renewals, and move-ins/outs.
• Audit lease agreements and resident files for accuracy.
• Support training of staff in leasing, marketing, and office operations.
• Respond to resident relations and resolve issues.
• Ensure compliance with company policies and safety rules.

Skills

Microsoft Office

Interpersonal skills

Communication

English proficiency

Customer service

Time management

Driver's license

Education

High school diploma

Bachelor's degree

Real estate license

Yardi Voyager experience

Tools

Yardi Voyager

MS Office

Job description

Job Title: Floating Assistant Property Manager

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

Position Overview

We’re looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

Responsibilities

• Assist the property manager in managing the day‑to‑day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Responsible for shopping competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move‑ins, move‑outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements

• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.