Affordable Assistant Property Manager

Avenue5 Residential; Orlando (FL); On-site; USD 30,307 - 33,062; Full time

Job summary

Avenue5 Residential is hiring an Affordable Assistant Property Manager in Orlando, FL. The role supports the property manager in daily operations, rent collection, leasing, and reporting to ensure resident satisfaction and retention.

Strong organizational and communication skills are essential, with a focus on compliance and safety. Qualified candidates will have 2–3 years in property management, LIHTC/Section 8 knowledge, and proficiency in Microsoft Office and Yardi Voyager.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Two to three years of property management experience required.
• Knowledge of LIHTC / Sec 8 housing is required.
• Real estate license preferred or may be required in some locations.
• Prior experience with Yardi Voyager or similar system preferred.

Responsibilities

• Assist the property manager with day‑to‑day operations to ensure resident satisfaction.
• Manage accounts receivable: collect rent, post rent, make deposits, maintain rent roll.
• Prepare daily, weekly, and monthly financial and leasing reports.
• Audit lease agreements and resident files for accuracy.
• Assist with training staff on leasing, marketing, maintenance, and office operations.
• Arrange move‑ins/move‑outs and lease renewals and handle notices.
• Assist with resident relations and problem resolution.
• Ensure compliance with safety rules and company policies.

Skills

Microsoft Office

Interpersonal skills

Communication

Customer service

Time management

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Yardi Voyager

Job description

Affordable Assistant Property Manager

Salary: $22 to $24 per hour

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program.

Responsibilities

• Assist the property manager in managing the day‑to‑day operations of the property, ensuring resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, including processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Responsible for shopping competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
• Process move‑ins, move‑outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Comply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Education and Experience

• High school diploma is required; bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• Knowledge of resident rental lifecycle for affordable housing (LIHTC / Sec8) is required.
• Real estate license is preferred or may be required in some locations.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements

• Basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast‑paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver’s license, clean driving record, and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.