Floating Assistant Property Manager

Avenue5 Residential; Charlotte (NC); Hybrid; USD 34,440 - 37,195; Full time

Benefits offered by this job

Medical, dental, vision, and mental health coverage

Competitive pay plus life insurance

Generous time-off plan with holidays

Mentoring and professional development

Tuition reimbursement

Job summary

Avenue5 Residential is seeking a Floating Assistant Property Manager based in Charlotte, NC. This role includes assisting property managers with daily operations across the Southeast, ensuring safety, overseeing supplier contracts, and enhancing resident satisfaction.

Qualified candidates are required to have a high school diploma (Bachelor’s preferred), 2-3 years of property management experience, and knowledge of resident lifecycle activities. The position requires significant travel and a valid driver's license.

Qualifications

• Two to three years of experience in property management is required.
• Must be willing to travel up to 90% of the time.
• Real estate license is preferred.

Responsibilities

• Assist the property manager in managing day-to-day operations.
• Maintain all accounts receivable including collecting rent.
• Accurately complete financial and leasing reports.
• Process evictions and paperwork.
• Inspect buildings and grounds for safety and cleanliness.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Knowledge of Microsoft Office Suite

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Yardi Voyager or equivalent

Job description

Job Title: Floating Assistant Property Manager

Salary: $25 to $27 Per Hour plus Bonus Opportunities and Travel Reimbursement

Schedule: Monday - Friday + Weekends & Travel Flexibility Required

Benefits

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About The Floating Assistant Property Manager Position

We’re looking for a talented & experienced assistant property manager based in the Charlotte, NC market who will be responsible for assisting various property managers in the overall operations of our sites across the Southeast. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

Responsibilities

• Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
• Understand the operations guidelines established within the property management agreement.
• Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
• Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
• Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents.
• Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Lease apartments as needed.
• Responsible for shopping competitive properties.
• Inspect buildings and grounds to ensure safety and cleanliness, and alert maintenance to items that need to be repaired.
• Process move-ins, move-outs, and lease renewals.
• Audit all new and current lease agreements and resident files for accuracy.
• Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
• Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
• Assist the property manager with resident relations and problem resolution.
• Assume responsibility for the operations of the property in the absence of the property manager.
• Comply with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
• May perform other duties as assigned.

Education and Experience

• High school diploma is required. Bachelor’s degree is preferred.
• Two to three years of experience in property management is required.
• Knowledge of resident rental lifecycle activities is required.
• Must be willing to travel up to 90% of the time, including out of state travel to FL, GA, TN, NC, SC, MO, IN, KS.
• Real estate license is preferred or may be required in some locations.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements

• Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
• Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Ability to relay technical concerns with adequate detail, quickly and accurately.
• Capability to read, write, comprehend, and converse in English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain a valid driver's license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.