Float Patient Service Representative

Touchstone Medical Imaging; Hurst (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical / Dental / Vision / Life / Rx

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging, LLC is seeking an experienced Float Patient Service Representative to support multiple centers including Hurst, Arlington, Grand Prairie, Fossil Creek, and Keller. This full-time position runs Monday through Friday in a fast-paced outpatient radiology setting.

You will schedule exams, assist with authorizations and verifications, check in/out patients, answer phone lines, verify insurance, and ensure accurate patient data.

Qualifications

• 1–4 years experience in medical office setting or hospital (preferred).
• Experience in authorizations and insurance verification needed.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task across tasks and systems.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Job description

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Float Patient Service Representative to help support multiple locations including our Hurst, Arlington, Grand Prairie, Fossil Creek, and Keller centers.

***This is a full-time position, Monday - Friday***

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer aPREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and anEXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Mileage Reimbursement
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital is preferred
• Experience in Authorizations and Insurance Verification Needed
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

Touchstone Medical Imaging, LLC

Touchstone is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

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