Float Patient Access Specialist - Denver

RIA; Issaquah (WA, CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Term life insurance

AD&D

EAP

Long Term Disability

Paid Time Off

Paid holidays

Voluntary income protection options

Profit-sharing 401(k) retirement plan

Tuition reimbursement

Job summary

Invision Sally Jobe (ISJ) is seeking a Float Patient Service Representative to register patients for clinical services across the South Denver area. You will verify insurance, collect payments, and ensure accurate demographics to support revenue cycle processes.

The role requires travel between ISJ clinics, strong customer service, and proficiency with medical information. Compensation includes a $3.00 per hour float differential in addition to base wages.

Qualifications

• Ability to work in a production driven environment.
• CPR/BLS certification preferred
• Must be able to multitask in a high-volume environment
• Strong written and verbal communication skills
• Knowledge of medical terminology, CPT, ICD-10 coding
• Ability to maintain positive customer service
• Must maintain the highest level of confidentiality
• Effective prioritization skills and ability to manage time independently
• Communicate clearly and effectively in both verbal and written communication
• Exhibit strong relationship building and diplomacy skills
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred
• Reliable transportation
• Must be able to read, write, and speak in English

Responsibilities

• Performs full registration and ensures that insurance is verified, and all patient’s information is correct
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
• Instructs patient to complete any questionnaires that might be required by the clinic
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate
• Adheres to policies and procedures and safeguards assets
• Obtains copies of insurance cards, drivers license and any other applicable information as necessary
• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Explains insurance benefits and patient liability by using appropriate communication methods/styles
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
• Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system
• Communicates clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for individual performance
• Makes patients and their needs a primary focus of one’s actions; develops and sustains productive patient relationships
• Greets each patient with a smile, eye contact, proper tone, and welcoming body language
• Required regular travel between ISJ clinic sites depending on patient capacity/volumes and other critical needs
• Other Duties as assigned

Skills

Multitasking

Communication skills

Confidentiality

Time management

Medical terminology

English proficiency

Customer service

Relationship building

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Invision Sally Jobe (ISJ) is seeking a Float Patient Service Representative to register patients for clinical services across the South Denver area. You will verify insurance, collect payments, and ensure accurate demographics to support revenue cycle processes.

The role requires travel between ISJ clinics, strong customer service, and proficiency with medical information. Compensation includes a $3.00 per hour float differential in addition to base wages.