Patient Service Representative - Float

Invision Sally Jobe / Radiology Imaging Associates; Englewood (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

EAP

401(k) retirement plan

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Invision Sally Jobe is seeking a Float Patient Service Representative to register patients, verify insurance, and collect payments across multiple Denver-area facilities. The role requires visiting ISJ clinic sites as patient volumes demand, ensuring accurate demographic and financial information is captured for revenue cycle needs. Full-time and part-time positions available.

Base wage plus a $3.00 per hour float differential. Colorado-based compensation range applies per policy.

Qualifications

• CPR/BLS certification preferred.
• Must multitask in a high-volume environment.
• Strong written and verbal communication skills.
• Knowledge of medical terminology and CPT/ICD-10 coding.
• Maintain confidentiality at all times.
• Effective prioritization and time management.
• Proficient with Microsoft Office (Excel, Word, Outlook).
• Experience as an admissions/registration representative in healthcare is preferred.

Responsibilities

• Register patients for clinical services and verify insurance.
• Obtain signatures for release forms and consent documents.
• Instruct patients to complete required questionnaires.
• Answer calls and respond to inquiries or transfer as needed.
• Safeguard assets and adhere to policies and procedures.
• Collect and verify insurance cards and demographic info.
• Enter complete demographic data to facilitate revenue cycle processing.
• Explain insurance benefits and patient liability clearly.
• Financially secure patient accounts to maximize reimbursement.
• Document information accurately in system notes and fields.
• Communicate clearly and build patient relationships.
• Be accountable for personal performance and patient-centric service.
• Greet patients warmly and professionally.
• Travel between ISJ clinic sites as needed.
• Perform other duties as assigned.

Skills

CPR/BLS

Multitasking

Communication

Medical terminology

Confidentiality

Time management

Microsoft Office

Admissions/Registration

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Float Patient Service Representative | Denver Metro Area

Reporting to Site Supervisor, Clinical Operations

Due to travel expectations to multiple facilities in the South Denver Area, this position offers Float Differential pay of $3.00 per hour in addition to base wage

Employment Type: Full Time and Part Time

Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by proving them with the highest quality imaging and associated medical care.

Float Patient Service Representative | Denver Metro Area

Reporting to Site Supervisor, Clinical Operations

Due to travel expectations to multiple facilities in the South Denver Area, this position offers Float Differential pay of $3.00 per hour in addition to base wage

Employment Type: Full Time and Part Time

Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by proving them with the highest quality imaging and associated medical care.

Summary of Position:

The Patient Service Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This position collaborates with multidisciplinary team members to provide the very best care for our patients. The Patient Service Representative’s primary purpose is to collect accurate demographic, financial, and basic medical information from patients and/or their designee in a timely and professional manner.

Job Responsibilities

• Performs full registration and ensures that insurance is verified, and all patient’s information is correct
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
• Instructs patient to complete any questionnaires that might be required by the clinic
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate
• Adheres to policies and procedures and safeguards assets
• Obtains copies of insurance cards, drivers license and any other applicable information as necessary
• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Explains insurance benefits and patient liability by using appropriate communication methods/styles
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
• Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system
• Communicates clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for individual performance
• Makes patients and their needs a primary focus of one’s actions; develops and sustains productive patient relationships
• Greets each patient with a smile, eye contact, proper tone, and welcoming body language
• Required regular travel between ISJ clinic sites depending on patient capacity/volumes and other critical needs
• Other Duties as assigned

Experience/Skill Requirements

• Ability to work in a production driven environment
• CPR/BLS certification preferred
• Must be able to multitask in a high-volume environment
• Strong written and verbal communication skills
• Knowledge of medical terminology, and CPT, ICD-10 coding
• Ability to maintain positive customer service
• Must maintain the highest level of confidentiality
• Effective prioritization skills and ability to manage time independently
• Communicate clearly and effectively in both verbal and written communication
• Exhibit strong relationship building and diplomacy skills
• Strong Microsoft Office skills (Excel, Word, Outlook)
• Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred
• Reliable transportation
• Must be able to read, write, and speak in English

Education Requirements

• High School Diploma or GED required

Compensation is between $19.00 and $23 per hour. We also offer an additional Float Differential pay of $3 per hour.

In accordance with Colorado law, the range provided is Invision Sally Jobe's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will receive applications on an ongoing basis and will remain open until filled.

Our Benefits Include

• Medical, dental, and vision insurance
• Term life insurance, AD&D, and EAP
• Long Term Disability
• Generous Paid Time Off
• Paid holidays
• Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
• Profit-sharing 401(k) retirement plan
• Tuition reimbursement

Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits