Float Medical Receptionist

CenterWell Senior Primary Care; Indianapolis (IN); On-site; USD 38,000 - 46,000; Full time

Job summary

CenterWell Senior Primary Care seeks a Float Medical Receptionist to manage front desk operations, including greeting patients, scheduling appointments, and maintaining records. Ideal candidates will have a High School Diploma, customer service experience, and a passion for enhancing patient care. Join a dedicated team focused on delivering high-quality healthcare to seniors.

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Disability insurance

Life insurance

Qualifications

• 1+ year experience in healthcare preferred.
• Strong customer service background in retail, hospitality, or call centers considered.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Welcome patients and visitors professionally, both in person and over the phone.
• Manage calendars, schedule visits, and coordinate with staff.
• Maintain and update patient records ensuring accuracy and confidentiality.

Skills

Customer service

Attention to detail

Multitasking

Organization

Communication

Education

High School Diploma or GED

Tools

MS Office

Job description

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CenterWell Senior Primary Care provided pay range

This range is provided by CenterWell Senior Primary Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38,000.00/yr - $45,800.00/yr

Become a part of our caring community and help us put health first

The Receptionist 1 is responsible for front desk operations, including greeting patients, scheduling, handling inquiries, and maintaining records. Works on routine assignments with close supervision.

Responsibilities

• Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
• Scheduling Appointments: Manage calendars, schedule visits, and coordinate with staff.
• Patient Records: Maintain and update records, ensuring accuracy and confidentiality, using EMR and CRM systems.
• Billing and Payments: Update patient accounts and collect copays as needed.
• Inquiries and Communication: Answer calls, respond to inquiries, and provide information.
• Office Management: Keep the reception area tidy and stocked.
• Administrative Support: Assist with supplies, inventory, and courier tasks.

Decisions are within defined parameters, work under close supervision, and follow established policies and guidelines.

Required Qualifications

• High School Diploma or GED
• 1+ year experience in healthcare preferred; strong customer service background in retail, hospitality, or call centers considered.
• Passion for improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and organization
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Preferred Qualifications

• Experience with value-based care models
• Knowledge of Medical Terminology
• Experience with EMR systems
• Bilingual in English and Spanish

Additional Information

This role involves patient interaction and TB screening requirements.

Scheduled Weekly Hours

40

Pay Range

The estimated annual pay is $38,000 - $45,800, varying by location and experience.

Description Of Benefits

Humana offers medical, dental, vision, 401(k), paid time off, disability, life insurance, and more.

About Us

CenterWell Senior Primary Care provides proactive, personalized care to seniors, focusing on physical, emotional, and social wellness, with longer patient interactions.

Part of Humana, CenterWell employs over 30,000 clinicians dedicated to whole-person health.

Equal Opportunity Employer

Humana does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, or veteran status, and promotes affirmative action.