Float CSR/Teller — People-Driven Banking

Fifth Third; Okolona (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Louisville, KY is seeking a Float CSR/Teller (Okolona) to provide excellent customer service and guide customers to the right financial solutions.

You will handle daily transactions, maintain confidentiality, collaborate with the platform team, and support balancing while delivering a positive banking experience. This role requires flexible scheduling and a commitment to ethical service standards.

Qualifications

• High school diploma or GED required.
• Experience with cash handling and customer service.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Flexible scheduling.

Responsibilities

• Deepen customer relationships and guide to appropriate banking products.
• Provide follow up to customer questions and find solutions.
• Be responsive and timely with correspondence to keep lines of communication open.
• Maintain confidentiality of customer information.
• Refer customers to Bankers and business partners for consultative conversations.
• Operate daily office tasks and support platform team for office efficiency.
• Assist with balancing records and correct outages as needed.

Skills

Cash handling

Public interaction

Policy knowledge

Judgment & problem solving

Flexible scheduling

Education

High school diploma/GED

Tools

POS systems

Job description

Fifth Third Bank in Louisville, KY is seeking a Float CSR/Teller (Okolona) to provide excellent customer service and guide customers to the right financial solutions.

You will handle daily transactions, maintain confidentiality, collaborate with the platform team, and support balancing while delivering a positive banking experience. This role requires flexible scheduling and a commitment to ethical service standards.