Float Business Office Manager: Nursing AR & Billing

Ciena Healthcare; Grand Rapids (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Life Insurance

401K with matching funds

Health insurance

AFLAC

Tuition Reimbursement

Job summary

Ciena Healthcare is seeking a Business Office Coordinator to oversee accounts receivable functions in our skilled nursing facilities. You will handle day-to-day office tasks and assist guests and families with billing and insurance questions.

The role emphasizes accurate billing, timely deposits, and clear communication with patients and families, supporting the facility’s revenue cycle and compliance processes.

Qualifications

• Minimum high school diploma or equivalent; some college or technical training preferred.
• Minimum 3 years experience in A/R in the long-term care setting is preferred.
• Knowledge of PCC helpful.

Responsibilities

• Manage the facility accounts receivable system.
• Record daily cash collections and deposits to appropriate accounts.
• Communicate with patients and families regarding billing and payment.
• Generate timely billing for all payer classes for facility claims.
• Review Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis.
• Record deposits/withdrawals in Resident Trust and close accounts; perform monthly bank reconciliations.
• Process Medicaid applications.

Skills

Accounts Receivable

Billing inquiries

Customer communication

Education

High school diploma or equivalent

Some college or technical training

Tools

PCC

Job description

Ciena Healthcare is seeking a Business Office Coordinator to oversee accounts receivable functions in our skilled nursing facilities. You will handle day-to-day office tasks and assist guests and families with billing and insurance questions.

The role emphasizes accurate billing, timely deposits, and clear communication with patients and families, supporting the facility’s revenue cycle and compliance processes.